Privacy Policy

At Epic HOAs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms on our website
• Request a demo or trial of our services
• Subscribe to our newsletter or blog updates
• Communicate with us via email or phone
• Create an account or use our services

This information may include your name, email address, phone number, company/HOA name, job title, and any messages or comments you provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referral source and exit pages
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To provide and improve our services
• To send you marketing communications (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, such as email service providers, analytics services, and hosting providers. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure data storage and backup procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request information about the personal data we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Portability: You can request a copy of your data in a structured format
• Opt-out: You can unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

For more detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.